Terms of Service

Happy Paws Pet Sitting, Boca Raton, Florida. Last updated October 23, 2026

Requests and confirmation

Submitting the website form is a care request, not a confirmed reservation. Happy Paws will review availability, pet compatibility, care needs, and any meet-and-greet requirement before confirming.

Accurate care information

You agree to provide current feeding, medication, allergy, behavior, bite history, escape risk, veterinary, and emergency information. Tell Happy Paws promptly if anything changes before or during care.

Health and safety

You authorize the emergency and veterinary actions selected on your signed care form when you or your emergency contact cannot be reached. You remain responsible for veterinary and related costs. Happy Paws may separate pets, adjust activities, or end care when reasonably necessary for safety.

Rates and timing

Rates shown when you request care are estimates until the schedule is confirmed. Boarding is priced in rolling 24-hour periods, with an additional half-day charge for up to 12 extra hours. Daycare drop-off and pickup timing is confirmed before care begins.

Payment and changes

Boarding may require a 50 percent deposit. Other services may require payment in full. Any late pickup charge will be shared before confirmation when applicable.

Cancelling

You can cancel any booking yourself, at any time before care starts, using the link in your confirmation email. There is no cancellation charge. Anything you have already paid, including a boarding deposit, we refund, or move to another day with us if you would rather.

As much notice as you can give is genuinely helpful, since it lets us offer the time to another family, but plans change and we would rather know late than not at all. Once care has begun a booking can only be changed by speaking to us.

Photos

Care photos may be sent privately as updates. Public posting requires the separate social media permission in the care form.

SMS Terms

Program: Happy Paws booking texts. When you tick “Text me about this booking” on the booking form, or tell us you would like texts, Happy Paws sends text messages about your own bookings to the mobile number you gave us.

What we send: booking reminders and care updates for booked clients, such as a reminder the day before daycare or boarding, a note when your pet arrives, a note when a home visit or walk is done, and replies to messages you send us. We do not send marketing texts.

How often: message frequency varies by booking, usually a few messages per booking.

Message and data rates may apply. Reply STOP to opt out, HELP for help. After STOP you will get one message confirming it and no more texts; reply START to turn them back on. Booking messages then come by email instead.

Questions: email care@happypawsboca.com. Carriers are not liable for delayed or undelivered messages. Agreeing to texts is not a condition of booking. See our Privacy Policy for how we handle your number.